Frequently Asked Questions
You are viewing the Frequently Asked Questions.
Why does authentication fail when I input the correct IP/domain on my account page
Authorization failures may persist because our authentication servers often require direct communication with your host machine. Even when entering a Docker-specific IP or domain under your account page, our authentication server typically requires the real IP/domain of the server for proper functionality
How does the credit-based purchasing system work on your website?
Our website operates on a credit-based system for purchasing items. Users can buy credits through our platform, which they can then utilize to acquire products from our store. Each item in our inventory is assigned a credit value, and users can spend their credits accordingly. This system offers flexibility and convenience for our customers, allowing them to manage their purchases efficiently.
How secure are my payment details when using PayPal or Stripe on your website
Your payment details are highly secure when using PayPal or Stripe on our website. Both PayPal and Coinbase employ advanced encryption technologies and strict security measures to protect your financial information. Rest assured, your transactions are processed securely to ensure your peace of mind.
Do you offer refunds for digital products or services?
No, we do not offer refunds for any of our digital products or services.
How do I access your CWDM avatar base?
To access our CWDM avatar base, you'll need to join our Discord server and complete a verification process.
How do I get support for your products?
If you need support, please open a ticket on our Discord server or through our website for assistance.
Do I need prior Unity knowledge before purchasing your items?
Yes, it is recommended that you have some basic knowledge of Unity before purchasing any of our items to fully utilize and customize them to your needs.
Can I use your Tools with any Unity version?
Yes, our Tools can work with any Unity version that VRChat supports.
What versions of Unity are supported for your VRChat worlds?
We currently support Unity 2022 for our VRChat worlds. However, some of our older worlds are built on Unity 2019. These older versions are heavily discounted but please note that they may not receive updates.